Fees & Payments Policy

This policy is a part of our Terms of Use. By opening a PRO Marketplace storefront and listing products on PRO, you’re agreeing to this policy and our Terms of Use.

1. Transaction Fees
2. Fee Avoidance
3. Taxes

1. Transaction Fees

Brands will be required to pay the transaction fees on each order. Please note that all fees are listed exclusive of any value-added tax (VAT) that may apply.

When you make a sale through pro-marketplace.com, you will be charged a transaction fee of 5% of the price you display for each listing plus the amount you charge for shipping and gift wrapping. The transaction fee will not apply to sales tax, Goods and Services Tax ("GST"), or Harmonized Sales Tax ("HST"), unless you have included those charges in your listing price. If you offer optional personalization for an additional fee, the additional fee for personalization is added to the listing price you display and the total display price is subject to the same transaction fees described in this Section. Transaction fees are deducted with each transaction as each sale occurs and are reflected in your dashboard.

2. Fee Avoidance

Any action by a brand to avoid paying a transaction fee is considered fee avoidance and is strictly prohibited on PRO Marketplace. This includes, for example, encouraging buyers to purchase an item in your PRO Marketplace Storefront through another venue. A transaction initiated on PRO Marketplace may not be completed off of PRO Marketplace. The price stated in each listing description must be an accurate representation of the sale. Brands may not alter the item's price after a sale for the purpose of avoiding PRO Marketplace transaction fees, misrepresent the item’s location, or use another user's account without permission.

3. Taxes

You are responsible for collecting and paying any taxes associated with using and making sales through PRO Marketplace.